How to contact Customer Service?

Our Customer Service team is available Monday–Sunday 10am–7pm (Moscow time GMT+3).

You can contact us in the following ways:
By email: shop@solstudiodesign.com
By WhatsApp: +7 985 412 2430

How to make a purchase?

Please use the category navigations located at the side of the page to assist you through our online shop. If you’re looking for a specific article, you can use the search bar. Once you have decided what you would like to purchase, click on the 'BUY' button, then press 'CART' to complete your order.

After submitting your online order, you will receive an email to confirm we have received your order.

Which payment methods do you accept?

Currently we accept PayPal payments (except for payments within Russia from July 31, 2020) and Bank transfer in Rubles and Euros.

Can I place an order by phone?

Yes, our Customer Services team can assist you with a phone order. Please contact them Monday–Sunday 10am–7pm (Moscow time GMT+3) on WhatsApp +7 985 412 2430.

How will I get my order?

The purchased files will be sent to your email account in PSD with layers, TIFF and JPEG formats.

How to cancel my order?

If you wish to cancel an order placed at solstudiodesign.com/store, please send a cancellation request at the following email shop@solstudiodesign.com or WhatsApp +7 985 412 2430.